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Privacy Policy

Last Updated: July 9, 2026

Gyro Hut Northgate (“Gyro Hut,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, place an online order, contact us, sign up for updates, or otherwise interact with us.

This Privacy Policy applies to our website, online ordering pages, pickup and delivery ordering experience, contact forms, catering inquiries, email communications, SMS/text communications, and related services.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Name

  • Email address

  • Phone number

  • Pickup or delivery address

  • Billing information

  • Order details

  • Special instructions, allergy notes, or dietary requests you choose to provide

  • Catering or contact form information

  • Account login details, if you create an account

  • Messages or customer service requests you send to us

We may also automatically collect limited technical information when you use our website, such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Date and time of visit

  • Referring website

  • Cookie and analytics information

  • General location information used to support delivery availability or nearby restaurant lookup

2. How We Use Your Information

We use your information to:

  • Process pickup, delivery, catering, and dine-in related requests

  • Confirm, prepare, and fulfill your orders

  • Contact you about your order

  • Provide customer support

  • Respond to contact form or catering inquiries

  • Send receipts, confirmations, refunds, and service-related messages

  • Improve our website, ordering flow, menu, service, and customer experience

  • Prevent fraud, unauthorized transactions, and misuse of our website

  • Maintain business records and comply with legal obligations

  • Send promotional emails or text messages only when permitted by law or when you have opted in

3. Online Orders and Payment Information

When you place an online order, your payment may be processed by third-party payment processors or ordering technology providers. We do not intentionally store full credit card numbers on our own systems.

Payment processors may collect and process your payment card details according to their own privacy policies and security practices. We recommend reviewing the privacy policies of any third-party ordering or payment platform used during checkout.

4. Delivery, Pickup, and Third-Party Platforms

If you order through a third-party service, such as a delivery marketplace, ordering provider, payment processor, or delivery partner, that third party may collect and use your information according to its own privacy policy.

We may receive limited information from those platforms to prepare, fulfill, refund, or support your order, such as your name, order details, phone number, delivery address, and order notes.

5. Email and SMS/Text Messaging

If you provide your email address or phone number, we may use it to send order confirmations, receipts, customer service messages, refund updates, or other transaction-related communications.

If you opt in to marketing emails or text messages, we may send you offers, updates, promotions, or restaurant news. You can unsubscribe from marketing emails by using the unsubscribe link in the email. You can opt out of marketing text messages by replying STOP to the message, when applicable.

Standard message and data rates may apply. Carriers are not responsible for delayed or undelivered messages.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to:

  • Keep the website functioning properly

  • Remember your cart, preferences, or login session

  • Understand how visitors use the website

  • Improve performance and ordering flow

  • Measure advertising or promotional effectiveness

You can adjust your browser settings to refuse or delete cookies. Some parts of the website or online ordering experience may not work correctly if cookies are disabled.

7. Analytics and Advertising

We may use analytics tools, advertising tools, or similar services to understand website traffic, improve the customer experience, and measure marketing performance.

These tools may collect information such as your device type, browser, pages visited, general location, and interactions with our website. We do not sell your personal information for money.

8. How We Share Information

We may share information only as needed with:

  • Online ordering providers

  • Payment processors

  • Delivery providers

  • Email, SMS, and customer communication providers

  • Website hosting, analytics, and security providers

  • Professional service providers, such as accountants, legal advisors, or technical support vendors

  • Government authorities, regulators, or law enforcement when required by law

  • A successor business if Gyro Hut is involved in a sale, merger, reorganization, or transfer of business assets

We do not share SMS opt-in data or text messaging consent with third parties for their own marketing purposes.

9. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, fraud prevention, legal compliance, tax records, dispute resolution, and business operations.

When information is no longer needed, we take reasonable steps to delete, de-identify, or securely store it according to our business and legal obligations.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, payment system, or electronic storage method is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable business practices.

11. Children’s Privacy

Our website and ordering services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

12. Your Choices

Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also:

  • Unsubscribe from marketing emails

  • Opt out of marketing text messages

  • Disable cookies through your browser

  • Contact us to update your order account information

  • Contact us with privacy-related questions

13. Third-Party Links

Our website may contain links to third-party websites, ordering platforms, delivery services, social media pages, or payment providers. We are not responsible for the privacy practices, content, or security of those third-party services. Please review their privacy policies before providing information to them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. Changes are effective when posted on our website.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Gyro Hut Northgate
11020 8th Ave NE
Seattle, WA 98125
Phone: (206) 362-4976
Email: gyrohutnorthgate@gmail.com